Settings

Settings

Configure risk thresholds and QA parameters

Risk Thresholds
Define score boundaries for risk tier classification
High Risk Threshold70+

Claims with scores above 70 are flagged as high risk

Medium Risk Threshold40-69

Claims with scores 40-69 are medium risk

Risk Rules
Configure which rules are active and their relative importance
Impact preview: 0 high risk2 medium riskof 60 claims
Settlement Exceeds Limit

Flags claims where payment exceeds typical policy limits for the LOB

Weight25%
Missing Documentation

Flags claims with incomplete or missing required documents

Weight20%
Date Inconsistency

Flags claims closed unusually fast (<3 days) or slow (>60 days)

Weight15%
Low Extraction Confidence

Flags claims with low AI extraction confidence scores

Weight20%
Settlement vs Estimate Variance

Flags claims where final settlement differs >15% from initial estimate

Weight20%
Checklist Weighting
Adjust importance of checklist categories by LOB
Home Claims Weight50%
Motor Claims Weight50%
User Roles
Current team members and their access levels

Sarah Mitchell(You)

sarah.mitchell@company.com

manager

James Chen

james.chen@company.com

reviewer

Emma Thompson

emma.thompson@company.com

reviewer

Michael Roberts

michael.roberts@company.com

viewer