QA Overview
Monitor claim quality and prioritize reviews
Total Closed Claims
847
This period
High Risk Claims
42
5% of total
Awaiting Review
38
Pending QA review
Potential Recovery
GBP 127,500
Identified opportunities
Claims by Risk Tier
Top QA Issues
1.Weak liability rationale
23
2.Missing documentation
18
3.Potential recovery missed
15
4.Customer communication gaps
12
5.Valuation inconsistency
9
Vandalism - £48,727
25 Nov
3
Subsidence - £34,016
22 Nov
4
Impact Damage - £62,193
5 Dec
2
Hit and Run - £8,178
29 Nov
2
Windscreen - £16,013
19 Dec
3